Shipping & Order Information

SHIPPING

Unless otherwise arranged, we ship overnight FedEx. The shipping will be prepaid and added or it can be billed directly to your company's FedEx account. A deposit will be charged for insulated shipping containers. Containers may be returned at customer's expense for full credit.

Remove pupae from the insulated containers immediately upon arrival as they do create heat and sweat.  The pupae are shipped to hatch within 2 - 3 days at 80 degrees, or may be kept just above freezing for a week or so.

ORDER GUARANTEES

We understand weather conditions dictate the amount of pupae needed for your growing season. A written tentative schedule is necessary for our ability to fill your pupae needs. Additional pupae are available on a short term notice, but could be guaranteed with 14 days notice. We would like to suggest that your first order of flies arrive 7 days in advance in case of any delays or freight damage OR early flowering.

CANADIAN ORDERS

Canadian orders are cleared at Porthill, Idaho without a broker as long as we are under $1600 Cdn per day. We pay the GST at the border and then take your shipment directly to the freight company: Purolator or Greyhound bus.  Canadian orders are shipped collect or on your account